Each Concierge Client is provided with a dedicated manager.
The International Luxury Property Concierge Service operates in compliance with the GDPR, and privacy and confidentiality are guaranteed and protected by the NDA.
The Client submits an application for a property search and/or provision of pertinent services and obtains initial advice from a Concierge Service manager.
NDA and Property Search Mandate
- NDA. The Client signs a legally binding Non-Disclosure Agreement under which he commits himself not to disclose the information obtained from the Concierge Service to any third party, including, without limitation, the revenue-generating capacity of the property, owners’ names, etc. The Concierge Service guarantees the confidentiality of Client identities and enquiry details.
- Property Search Mandate. By signing a Property Search Mandate, the Client empowers the Concierge Service to locate a property for the Client on his behalf and based upon his requirements.
USING THE CONCIERGE SERVICE
The Concierge Service selects properties and sends descriptions and photos to the Client. All further communication with the developer/agent, including requesting more details or information about the properties are carried out through the Concierge Service in a manner convenient to the Client.
DIRECT COMMUNICATION*
- The Concierge Service selects leading agents and/or developers in the Client’s regions of interest.
- The Concierge Service provides the Client with direct contact details for these agents and/or developers and, if required, introduces the Client to the agent/developer.
- Upon request, the Concierge Service arranges an appointment between the Client and the agents and/or developers.
* If the selected agents and/or developers fail to meet the Client’s needs, he may approach the Concierge Service again anytime and the Concierge Service will continue searching until the enquiry is completely fulfilled.
- The Concierge Service conducts sales negotiations with the property owner or his broker on the Client’s behalf.
- The Concierge Service assists the Client with all paperwork required to close the deal.